job specification

Temporary Housing Officer Hourly Rate: £21.80 Start Date: ASAP - End Date: July 2026 Working Pattern: Full Time in office Monday - Friday based in SE6. 9 am - 5pm Key Responsibilities: Collaborate with colleagues and external partners to deliver effective patch-based services tailored to residents' needs. Manage tenancy issues in line with established policies and procedures. Conduct estate inspections and ensure all actions are reported and monitored. Facilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders. Guide new residents through their rights and responsibilities during sign-ups. Address tenancy-related issues, including occupancy checks and enforcement actions when necessary. Manage a designated estate budget and contribute ideas for overall estate improvements. Work intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in collaboration with police and other agencies.What We Are Looking For: A collaborative approach to working within a team and the wider community. A commitment to excellent customer service and delivering quality care. Experience in a customer service, social housing environment, or similar, with a focus on performance targets. Understanding of current social housing issues and housing management law. Strong communication skills, both verbal and written, to engage with diverse audiences. Proficiency in Microsoft Office and management information systems. Ability to work flexibly and independently while contributing to team goals.Qualifications: GCSE English and Maths (or equivalent) are essential.Additional Information: A DBS check will be required for this position. Commitment to ongoing training and personal development is essential. Familiarity with health and safety legislation and a commitment to safeguarding vulnerable individuals is critical. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website